Change Navigators Global, LLC, operating as Change Navigators, respects your privacy. This Privacy Policy explains how information may be collected, used, shared, and protected when you use our website, complete a form, use the Change Adoption Snapshot, schedule a conversation, or otherwise communicate with us online.
Information We Collect
We may collect information you choose to provide, such as your name, business email address, phone number, organization, and message details when you contact us, request information, schedule a conversation, or ask for follow-up guidance.
We may also collect limited technical and usage information through website hosting, analytics, browser, and security tools. This may include device and browser type, referring page, pages viewed, approximate geographic area, and general website activity.
Change Adoption Snapshot
The Change Adoption Snapshot is a complimentary educational and directional tool. Assessment responses and scoring are calculated in your browser and are not submitted or stored by the assessment unless you separately choose to provide information for follow-up.
If you request emailed follow-up guidance or otherwise submit a follow-up form, the contact information you provide—and any result summary included with that request—may be transmitted to Change Navigators or a service provider used to process the request.
How We Use Information
- To respond to inquiries, messages, and requests for information.
- To schedule consultations, results conversations, discovery calls, or service discussions.
- To send follow-up guidance or resources that you specifically request.
- To understand website usage and improve site performance, content, and user experience.
- To support legitimate business operations, maintain appropriate records, and comply with applicable obligations.
Analytics, Cookies, and Similar Technologies
Our website uses Google Analytics and may use cookies or similar technologies to understand how visitors use the site. Analytics tools may collect technical and usage information and may set or read cookies or similar identifiers according to their own practices.
You can use your browser settings to limit or delete cookies. Some website features or third-party tools may not function as expected if cookies or scripts are blocked.
Forms, Scheduling, and Third-Party Services
Our website may use third-party services to process forms, deliver messages, provide scheduling, serve website resources, and support analytics. Current examples include FormSubmit for website form delivery, TidyCal for scheduling, and Google services for analytics and certain hosted resources.
When you choose to use a third-party service, information you provide to that service is also subject to the third party's own privacy policy and terms.
How We Share Information
We do not sell your personal information. We may share limited information with service providers that help us operate the website, process messages, schedule conversations, provide requested follow-up, or support business operations. We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, users, or business operations.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information submitted to us. No website, email system, form service, or online transmission method can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to respond to inquiries, maintain business records, support client or prospective-client relationships, resolve issues, and meet legal or operational requirements.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have submitted directly to Change Navigators, subject to applicable legal, contractual, security, and recordkeeping requirements.
Children's Privacy
Our website is intended primarily for organizations, adult decision-makers, and other business visitors. Although Change Navigators offers youth-focused programming, we do not knowingly use this website to collect personal information directly from children under 13. If you believe a child under 13 has submitted personal information through this website, please contact us so we can review the request and take appropriate action.
External Links
Our website may include links to third-party websites, tools, social media platforms, scheduling services, or other resources. Change Navigators is not responsible for the privacy practices, security, availability, or content of third-party sites or services.
Updates to This Policy
We may update this Privacy Policy from time to time as our website, services, or data practices change. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or a privacy-related request, contact us at hello@changenavigatorsglobal.com.